Sign Up for Free
Name
Email
Choose Password
Confirm Password

Successfully Registered

Please login to continue
Forgot your password?
Recover it here.
Don't have an account?
Sign Up Now!

Terms of Use

Effective Date / Last Updated:  March 10, 2022

These Terms of Use (“Terms”) govern your access to and use of this website (“Site”), made available to you by Lifeline Christian Mission (“Lifeline,” “we,” “us,” or “our”).

BY ACCESSING OR USING THE SITE, YOU AGREE TO THESE TERMS, AND OUR USE OF PERSONAL INFORMATION IN ACCORDANCE WITH OUR PRIVACY POLICY.  IF YOU DO NOT AGREE WITH THESE TERMS OR OUR PRIVACY POLICY, DO NOT ACCESS OR USE THE SITE.

IF YOU ARE A CANADIAN RESIDENT, CERTAIN PROVISIONS OF THESE TERMS MAY BE PROHIBITED BY APPLICABLE LAW (INCLUDING IN THE PROVINCE OF QUEBEC) AND WILL NOT APPLY TO YOU- SEE SECTION 30.

THESE TERMS CONTAIN AN AGREEMENT BY YOU TO RESOLVE DISPUTES THROUGH BINDING ARBITRATION ON AN INDIVIDUAL BASIS.  PLEASE REVIEW SECTION 28 BELOW SINCE YOU ARE GIVING UP CERTAIN RIGHTS, SUCH AS THE RIGHT TO A JURY TRIAL AND THE RIGHT TO SUE LIFELINE IN A CLASS ACTION LAWSUIT.

We may modify these Terms at any time. All changes will be effective immediately upon posting to the Site. Material changes will be conspicuously posted on the Site or otherwise communicated to you. By using the Site after changes are posted, you agree to those changes.

  1. Privacy Policy.  We may collect certain information about you and about your use of the Site as described in our Privacy Policy, which is incorporated into these Terms. The Privacy Policy describes our information collection, use, and sharing practices. If you do not agree to our collection, use or disclosure of your Personal Information (as defined in our Privacy Policy) as set forth in the Privacy Policy, do not access or use the Site or send us Personal Information.  In the event of conflict between these Terms and the Privacy Policy, the Privacy Policy shall control.
  2. Content.  The Site, including its text, audio, video, graphics, charts, photographs, interfaces, icons, software, computer code, data, trademarks, logos, slogans, documentation, other components and content, and the design, selection, and arrangement of content, and all intellectual property rights in the foregoing (collectively, the “Content”) are exclusively the property of Lifeline or, as applicable, its vendors or licensors.  Except for the rights expressly granted to you in the next section, Lifeline reserves all other rights in and to the Site and Content, including all intellectual property rights.
  3. Use Rights.  You may only use your Account, the Site and Content for your personal, non-exclusive use in the United States and Canada, so long as you comply with these Terms, the Privacy Policy, all other terms posted throughout the Site as applicable to you (if any), and all applicable laws.  You may only use your Account, the Site, and the Content for their intended purposes for which they are made available to you by Lifeline.
  4. Use of Marks.  Lifeline owns certain trademarks, names, logos, insignia, or service marks (“Marks”).  You do not have the right to use any Marks except as expressly agreed to in writing by Lifeline.  In addition, the Site may contain third-party marks and third-party copyrighted materials, which are the property of their respective owners.  Nothing in these Terms grants to you any rights in or to those third-party marks or materials without such third-party’s consent.
  5. Intellectual Property Rights.  The Site and Content are protected by copyright, trademark, and other intellectual property laws.  Any unauthorized use of any trademarks, trade dress, copyrighted materials, or any other intellectual property belonging to Lifeline or any third party is strictly prohibited and may be prosecuted to the fullest extent of the law.
  6. Creating an Account.  You have the option to create and use an account with Lifeline (“Account”).  Signing-in to your Account when making a donation allows you to access certain information regarding donations and fundraising efforts, and allows Lifeline to match you and your Personal Information with the donations you provide.  See our Privacy Policy for more details.  You are responsible for all activities that occur under your Account while using the Site.  You are responsible for keeping your password and any other verification information used to sign-in to your Account confidential.  Do not share your Account or passwords with any other person.  Each person using an Account must use their own separate log-in information.  Do not access or attempt to access any Account that is not yours.  If you believe that your Account has been compromised, you must immediately contact us at connect@lifeline.org.  You should not upload a photograph of any person except for yourself as a profile photo for your Account.  You should not upload any photograph that is inappropriate, offensive, obscene, pornographic, the intellectual property of another person, or is contrary to the intended purpose of the Site.
  7. Newsletter.  When you submit your email address in order to receive our newsletter, you are consenting to us sending you our newsletter via email.  You may opt-out of receiving such newsletter by clicking the "UNSUBSCRIBE" link in the applicable email.  Unsubscribing from marketing emails may not unsubscribe you from receiving all emails from Lifeline, such as emails about your account. 
  8. Compliance with Laws.  In connection with your access to and use of the Site, you are responsible for complying with all applicable laws, regulations, and rules of all relevant jurisdictions, including all applicable rules regarding online conduct.
  9. Children’s Information.  This Site is not directed at children under the age of thirteen (13) years old.  If you are under thirteen (13) years old, you should be accompanied by a parent/guardian.  Lifeline is not responsible for unsupervised children.  If you believe that your child has provided us with their Personal Information, please provide us with the relevant information (e.g., what information was provided, when, etc.), and we will make commercially reasonable efforts to delete such Personal Information from our records. 
  10. Viruses.  You must use up-to-date, commercially standard, anti-virus software on any computer or device used by you to access the Site.  We are not liable for any virus you might receive from our Site or links on our Site, and you access our Site at your sole risk. 
  11. Restrictions on Your Use of the Site.
    •  You will not copy, duplicate, sell, publish, post, license, rent, distribute, modify, translate, adapt, reverse-engineer, decompile, or create derivative works of the Site or Content without Lifeline’s prior written consent.
    • You will not use the Site for unlawful purposes.
    • You will not submit inaccurate, incomplete, or out-of-date information via your Account or the Site, commit fraud or falsify information in connection with your use of your Account or the Site.
    • You will not engage in data mining or similar data gathering or extraction activities from the Site.  You will not use the Site to harvest email addresses, names, or other information of the users of the Site or to spam other users of the Site.
    • You will not access, use, or copy any portion of the Site or Content, through the use of indexing agents, spiders, scrapers, bots, web crawlers, deep-link, or other automated devices or mechanisms.
    • You will not use the Site to post, transmit, input, upload, or otherwise provide any information or material that contains any viruses, worms, Trojan horses, malware, ransomware, adware, or other harmful computer code that may disable, damage, impair, or otherwise interfere with the Site, the servers used to make the Site available, or any other network, computers, hardware, software or systems.
    • You shall not access any Account of which you are not the authorized user.
    • You will not engage in activities that aim to render the Site or associated services inoperable or to make their use more difficult.
    • You may not frame, mirror, or circumvent the navigational structure of any part of the Site.
    • You may not upload, distribute, transmit, or post anything to or through the Site that: (i) is fraudulent, libelous, obscene, pornographic, indecent, violent, offensive, hate speech, harassing, threatening, defamatory, harms another person, or the like; (ii) invades the privacy of another or includes the confidential or proprietary information of another; or (iii) is protected by intellectual property rights without the express prior written consent of the owner of such intellectual property rights.
    • You may not engage in any conduct while using the Site that Lifeline considers inappropriate, unauthorized, or contrary to the intended purpose of the Site.

We reserve the right to prohibit access, use, conduct, communications, or content that we, in our sole discretion, deem to be harmful to the Site, the Content, us, our mission, or any other person or entity, or that violates these Terms and/or applicable law.

  1. Donations

 Payment Information.  Donations can be made to Lifeline on our Site using a credit or debit card through our third-party payment processor. Information about our collection and use of payment-related information is set forth in our Privacy Policy.  If the credit or debit card information that you submit is incorrect or invalid, your payment will not be processed. We have no responsibility or liability if your credit or debit card is declined by your financial institution. Once you submit a donation, refunds are at the sole option of Lifeline.  Lifeline will determine how to allocate and use the funds received by your donation in its sole discretion. We suggest that you consult your tax advisor, accountant or attorney for advice on addressing the tax consequences of your donation.

Lifeline’s Gift Acceptance Policy provides a set of standards by which gifts are reviewed, accepted, recorded, and receipted by Lifeline Christian Mission. The policy applies to all gifts of private support received by Lifeline Christian Mission.

Prospective donors are encouraged to seek the assistance of their own tax, legal, and financial advisors in matters relating to their gifts and the resulting tax and estate planning consequences. To avoid conflicts of interest or the appearance of improper influence, Lifeline Christian Mission shall not pay legal or other fees relating to donor’s tax, legal, or financial counsel.

Under certain circumstances, Lifeline Christian Mission may retain outside legal counsel to assist with the evaluation of potential gifts. 

Under certain circumstances, potential gifts may require board approval, including gifts valued over $100,000.

Gift in kind donations will be valued at fair value when received in accordance with FASB ASC 958-605-30-2. 

Non-cash gifts such as real estate will be valued at fair market value when received.

Lifeline Christian Mission will make every effort to accommodate and accept all charitable contributions from donors. However, it will not accept gifts that:

    • Do not further Lifeline Christian Mission’s purpose
    • Violate a federal, state, or other law
    • Violate the terms of this policy
    • Could create an unacceptable liability or cause Lifeline Christian Mission to incur future expenses
    • Could damage the reputation of Lifeline Christian Mission
    • Would jeopardize Lifeline Christian Mission’s tax-exempt status
    • Provide a donor with goods or services of financial value in exchange for the donor’s gift

RECURRING DONATIONS.  You have the option to make a donation on either a one-time basis or recurring basis.  YOU HAVE THE OPTION TO MAKE RECURRING DONATIONS ON A MONTHLY, QUARTERLY, BI-ANNUAL, OR ANNUAL BASIS. IF YOU CHOOSE TO MAKE DONATIONS ON A RECURRING BASIS, YOU UNDERSTAND AND AGREE THAT YOUR DONATION WILL AUTOMATICALLY RENEW ON THE RECURRING PAYMENT BASIS YOU SELECT (MONTHLY, QUARTERLY, BI-ANNUAL, OR ANNUAL BASIS).

YOU MAY OPT OUT OF OR CANCEL AUTO-RENEWING DONATIONS IN YOUR ACCOUNT OR BY EMAILING US AT LifelineDonorServices@tenfoldbpo.org OR CONTACTING US AS 719-488-4121.  UNLESS YOU OPT-OUT OF RENEWING YOUR DONATION, YOUR DONATION WILL OCCUR ON THE RECURRING BASIS YOU SELECTED. 

IF YOU HAVE ANY QUESTIONS ABOUT RECURRING DONATIONS, PLEASE CONTACT CONNECT@LIFLINE.ORG TO OBTAIN DETAILS REGARDING YOUR RECURRING DONATIONS TO LIFELINE AND THE CANCELLATION PROCEDURE.

  1. Feedback and Other Content Submitted By You.  If you submit comments or feedback to us regarding the Site or its Content, or any other comments, questions, requests, content or information that is not Personal Information (“Feedback”), we may use any comments and feedback that you send us at our discretion and without attribution or compensation to you. If you elect to take any surveys or provide reviews regarding volunteering opportunities, you agree to only submit honest responses based on your actual experience.  We reserve the right to delete any comments or feedback that violate this provision.
  2. Volunteering, Meal Packing, and Mission Trip Opportunities.  If you submit an interest form to volunteer, participate in a meal packing event, or inquire about a mission trip, you warrant that all information provided through an interest form is current, accurate, and complete.  Do not provide any information that violates law or another person’s intellectual property rights or privacy rights.  Your submission of an interest form does not in any way require Lifeline to review your submitted form or consider you for volunteering, meal packing, or mission trip opportunities.  Volunteering, meal packing, and mission trip opportunities on the Site are subject to change at any time, at our sole discretion and without notice.
  3. Creating a Fundraising Campaign.  If you create a campaign to raise donations for a specific cause, you warrant that all information associated with your campaign is truthful, accurate, complete, and current.  You shall not commit fraud, falsify any information, nor upload any photograph that is inappropriate in connection with your campaign efforts.  Lifeline may suspend or terminate your campaign, in whole or in part, temporarily or permanently in its sole discretion.  Your submission of a proposed campaign does not in any way require nor obligate Lifeline to raise funds for the specific cause.
  4. Our Posts on Social Media.  Links to Lifeline’s social media pages (e.g., Facebook, YouTube and Instagram) are included on the Site (“Social Media Pages”).  Because anyone may post or tag on Social Media Pages, posts do not necessarily reflect Lifeline’s views.  We reserve the right to remove anything from our Social Media Pages, at our sole discretion.  We may also take steps to block users from access to our Social Media Pages who violate these Terms.  If we follow, like, favorite, share, or re-post an individual’s content on our Social Media Pages, that is not an endorsement of that third party or any service or company they represent.
  5. Your Posts on Social Media.  We may or may not review content you and other third parties post on our Social Media Pages.  We may remove anything that we deem offensive, inappropriate or inconsistent with the vision of Lifeline posted on our Social Media Pages.  We may work with third-party service providers of the Social Media Pages to block users who are being offensive, abusive, disruptive or otherwise violating these Terms or applicable laws.  We will treat all information posted to our Social Media pages as non-confidential.
  6. NO WARRANTY.  THE SITE AND CONTENT, AND ALL SERVICES PROVIDED THROUGH THE SITE, ARE PROVIDED “AS IS,” “AS AVAILABLE,” AND WITHOUT ANY WARRANTY OR CONDITION OF ANY KIND.  TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, LIFELINE EXPRESSLY DISCLAIMS ALL WARRANTIES, COVENANTS OR CONDITIONS OF ANY KIND WITH RESPECT TO THE SITE AND CONTENT, AND ALL SERVICES PROVIDED THROUGH THE SITE, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTIES OR CONDITIONS ARISING FROM STATUTE, SUCH AS COURSE OF PERFORMANCE, COURSE OF DEALING OR USAGE IN TRADE.

LIFELINE MAKES COMMERCIALLY REASONABLE EFFORTS TO ENSURE THAT ALL CONTENT ON THE SITE IS ACCURATE AND RELIABLE, BUT NEITHER ACCURACY NOR RELIABILITY ARE GUARANTEED.  LIFELINE DOES NOT WARRANT OR GUARANTEE THE QUALITY, COMPLETENESS, TIMELINESS, OR AVAILABILITY OF THE SITE OR CONTENT.  LIFELINE DOES NOT WARRANT OR GUARANTEE THAT THE SITE OR CONTENT WILL BE UNINTERRUPTED OR ERROR-FREE, THAT ANY DEFECTS IN THE SITE OR CONTENT WILL BE CORRECTED, OR THAT THE SITE OR THE SERVERS THAT MAKE THE SITE AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL CONDITIONS OR COMPONENTS.

THE LAWS OF CERTAIN JURISDICTIONS MAY NOT ALLOW THE EXCLUSION OR LIMITATION OF WARRANTIES, CONDITIONS, OR LIMITATIONS OF LIABILITY. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU AND YOU MAY HAVE ADDITIONAL RIGHTS.

WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, WE DO NOT WARRANT OR ENDORSE ANY THIRD-PARTY CONTENT.

  1. LIMITATION OF LIABILITY.  TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL LIFELINE OR ITS DIRECTORS, OFFICERS, OWNERS, EMPLOYEES, CONTRACTORS, REPRESENTATIVES, CONSULTANTS, AGENTS, SUPPLIERS, ATTORNEYS OR LICENSORS, OR ITS OR THEIR SUCCESSORS AND ASSIGNS (TOGETHER, “LIFELINE PARTY(IES)”) BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL LOSS OR DAMAGE, ARISING OUT OF OR IN CONNECTION WITH THE SITE OR CONTENT, OR YOUR ACCESS TO OR USE OF, OR INABILITY TO ACCESS OR USE, THE SITE OR CONTENT, REGARDLESS OF THE FORM OF ACTION, WHETHER THE CLAIM IS BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, WARRANTY, OR OTHERWISE, AND EVEN IF A LIFELINE PARTY HAS EXPRESS KNOWLEDGE OF THE POSSIBILITY OF THE LOSS OR DAMAGE.

YOUR SOLE AND EXCLUSIVE REMEDY IS TO STOP ACCESSING AND USING THE SITE OR CONTENT.

WITHOUT LIMITING THE FOREGOING, IN NO EVENT WILL THE AGGREGATE LIABILITY OF THE LIFELINE PARTIES ARISING OUT OF OR IN CONNECTION WITH THE SITE OR CONTENT, OR YOUR ACCESS TO OR USE OF, OR INABILITY TO ACCESS OR USE, THE SITE OR CONTENT EXCEED $100 U.S.D., EVEN IF ANY REMEDY PROVIDED FAILS OF ITS ESSENTIAL PURPOSE.

THE LAWS OF CERTAIN JURISDICTIONS DO NOT ALLOW THE LIMITATION OF LIABILITY OR CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.

  1. INDEMNIFICATION.  YOU SHALL INDEMNIFY, DEFEND AND HOLD HARMLESS THE LIFELINE PARTIES FROM AND AGAINST ALL LOSSES, CLAIMS, LIABILITIES, DEMANDS, COMPLAINTS, ACTIONS, DAMAGES, JUDGMENTS, SETTLEMENTS, FINES, PENALTIES, EXPENSES, AND COSTS (INCLUDING WITHOUT LIMITATION REASONABLE ATTORNEYS’ FEES AND OTHER LEGAL FEES) THAT ARISE OUT OF OR IN CONNECTION WITH (A) YOUR VIOLATION OF APPLICABLE LAWS, (B) YOUR MISUSE OF THE SITE OR ANY CONTENT, (C) YOUR BREACH OF THESE TERMS OR ANY OTHER TERMS ON THE SITE; (D) YOUR PARTICIPATION IN ANY LIFELINE PROGRAMS; AND (E) YOUR INFRINGEMENT OR MISAPPROPRIATION OF LIFELINE'S OR ANY THIRD PARTY'S INTELLECTUAL PROPERTY.  WE RESERVE, AND YOU GRANT TO US, THE EXCLUSIVE RIGHT TO ASSUME THE DEFENSE AND CONTROL OF ANY MATTER SUBJECT TO INDEMNIFICATION BY YOU (SUBJECT TO YOUR CONTINUING INDEMNIFICATION OBLIGATIONS HEREIN). 
  1. Third-Party Websites and Content.  The Site may link to, or be linked to, websites not maintained or controlled by Lifeline.  Those links are provided as a convenience to the visitors of our Site.  Lifeline is not responsible for examining or evaluating the content or accuracy of third-party websites linked through the Site.  Lifeline does not warrant or endorse any third-party website or any products or services made available through those websites.  When leaving the Site, it is the terms and privacy policy of that third party that govern your use of the third-party site (and such third-party’s use of your Personal Information), not these Terms.
    The Site also contains certain third-party Content.  We provide third-party content for your convenience, not as an endorsement.  The presence of third-party Content does not mean that Lifeline has reviewed the third-party Content or that there is any association between Lifeline and any third party.  You access third-party Content at your sole risk.  Lifeline has no responsibility for any third-party Content.  Nothing in these Terms grants you any rights to any third-party Content.
  1. Linking to the Site.  You are prohibited from linking to this Site on your website or elsewhere without the prior express written consent of Lifeline.  If Lifeline grants you a right to link to this Site, certain terms may apply, and Lifeline reserves the right to revoke such consent at any time.  You are responsible for any costs incurred by Lifeline in enforcing its rights under this Section. 
  2. Use in the United States and Canada.  This Site is intended for use in the United States and Canada only.  We do not guarantee that use of this Site will be available or permitted in any location other than the United States and Canada.  If you choose to access this Site from a location other than the United States and Canada, you do so at your own risk.

THE EXISTENCE OF THIS SITE OR ANY CONTENT SHALL NOT BE CONSTRUED AS LIFELINE OR THE LIFELINE PARTIES OFFERING SUCH SITE OR CONTENT TO PERSONS IN JURISDICTIONS WHERE THE PROVISION OF SUCH SITE OR CONTENT IS PROHIBITED BY LAW.

  1. Termination.  If you violate applicable laws or these Terms, you are immediately prohibited from further use of the Site or Content, and we may restrict your access to the Site or Content (including terminating access to your Account).  Lifeline may suspend or terminate the Site or any Content, in whole or in part, at any time in its sole discretion for any reason.  In addition, Lifeline may suspend or terminate your Account, in whole or in part, temporarily or permanently. Lifeline shall not be liable to you or anyone else for any damages arising from or related to Lifeline’s suspension or termination of your access to your Account, the Site or the Content, or in the event Lifeline modifies, discontinues or restricts the availability of your Account, the Site or the Content (in whole or in part).
  2. Site Unavailability.  Without limiting the generality of the previous section, the Site (including your Account) or Content may be unavailable or limited for various reasons, and we shall not be liable to you for any such unavailability, including without limitation (a) hardware, software, server, network, or telecommunications failures, (b) severe weather, war, riot, act of God, fire, earthquake, strike, labor shortage, pandemic, quarantine (or similar orders), COVID-19, etc., (c) regulatory restrictions and other acts of government, (d) interruptions due to utility and power companies, and (e) interruptions due to hacking or other malicious intrusion.
  3. Cooperation with Law Enforcement.  Lifeline will cooperate with law enforcement if you are suspected of having violated applicable laws.  YOU WAIVE AND HOLD LIFELINE AND THE LIFELINE PARTIES HARMLESS FOR ANY COOPERATION WITH, OR DISCLOSURE OF YOUR INFORMATION TO, LAW ENFORCEMENT RELATING TO YOUR SUSPECTED VIOLATION OF APPLICABLE LAWS.
  4. Governing Law.  Unless otherwise required by applicable law, these Terms, and your access to and use of the Site, are governed by the laws of the State of Ohio, without regards to its conflict of laws principles.  Unless otherwise required by applicable law, venue is exclusively in the state or federal courts, as applicable, located in Franklin County, Ohio.  The parties expressly agree to the exclusive jurisdiction of those courts.  Any cause of action or other claim brought by you with respect to the Site or Content must be commenced within one (1) year after the cause of action or claim arises.
  5. DISPUTES WITH LIFELINE - BINDING ARBITRATION.  YOU AGREE TO RESOLVE ANY DISPUTES ARISING UNDER THESE TERMS OR RELATING TO THIS SITE THROUGH BINDING ARBITRATION, ON AN INDIVIDUAL BASIS, AS SET FORTH BELOW.

(a) WAIVER.  YOU UNDERSTAND THAT BY AGREEING TO BINDING ARBITRATION ON AN INDIVIDUAL BASIS, (I) YOU ARE GIVING UP YOUR RIGHT TO A TRIAL BY JURY AND (II) YOU MAY NOT BRING A CLAIM AGAINST LIFELINE IN A CLASS ACTION LAWSUIT, AND THE ARBITRATOR MAY NOT CONSOLIDATE OR JOIN ONE OR MORE PARTY’S CLAIMS IN A CLASS OR PROCEEDING.  In the event a court determines that the foregoing is unenforceable, then such claim must be severed from the arbitration and brought in court, subject to Lifeline’s right to appeal.
(b) Good Faith Discussions.  You and Lifeline must first attempt to resolve any dispute by good faith discussions or email.  If the parties cannot resolve a dispute with good faith discussions, then either party may submit the dispute to binding arbitration as set forth in these Terms.
(c) Rules.  You and Lifeline agree that arbitration will be conducted by the American Arbitration Association (“AAA”) in accordance with its Consumer Arbitration Rules, then in effect and as amended herein (the “Rules”).  The Rules can be found at: https://www.adr.org/Rules.  You and Lifeline agree that this agreement to arbitrate involves a transaction of interstate commerce and therefore the Federal Arbitration Act will govern the interpretation and enforceability of this agreement to arbitrate.
(d) Arbitrator.  Arbitration shall be before one (1) arbitrator who shall have exclusive authority to resolve any disputes arising under these Terms or with regard to the Site, including as to the enforceability and/or formation of this agreement to arbitrate made between you and Lifeline.
(e) Location.  You agree that arbitration shall take place exclusively in Franklin County, Ohio.  However, where the disclosed claims or counterclaims do not exceed $25,000, the dispute may be resolved by the submission of documents only/desk arbitration (see the Rules for more details).  Either party may, however, ask for a hearing, or the arbitrator may decide a hearing is necessary.
(f) Time Limit.  Any claim by you arising in connection with the Site must be commenced by you within one (1) year of the dispute giving rise to the claim.
(g) Confidentiality.  The arbitration and information disclosed during arbitration may not be disclosed to any third-party except as required by law.  The parties will not make any comments or announcements to the public about the subject matter or outcome of any arbitration.
(h) Changes to this Agreement to Arbitrate.  If Lifeline modifies this arbitration provision, you may reject that change by sending Lifeline written notice within thirty (30) days of our posting of the change, in which case we will terminate your Portal Account.
(i) The Arbitrator’s Decision.  The arbitrator’s decisions and judgment will be final and binding on the parties, but will have no precedential effect.  The arbitrator shall not have the authority to award damages outside of those set forth in these Terms.
(j) Costs and Expenses.  Each party shall pay their own expenses and fees, including their own attorneys’ fees, arising from arbitration, unless the arbitrator determines that your claims were improper or frivolous, in which case the arbitrator may require you to reimburse us for certain fees and expenses in accordance with the Rules.
(k) Exceptions.  Notwithstanding anything to the contrary in this Section, you and Lifeline each retain the right to bring an individual action in small claims court and the right to seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation or violation of a party’s intellectual property rights.

  1. Terms Applicable to New Jersey Customers.  No provision in these Terms shall apply to any consumer in New Jersey if the provision limits remedies for (i) negligence, (ii) products liability claims, (iii) the punitive damages laws, (iv) the New Jersey Uniform Commercial Code, or (v) failure to reasonably protect against harm arising from certain criminal acts of third parties (e.g., computer hacking and identity theft).  The provisions of these Terms concerning the exclusion or limitation of certain damages are not applicable in New Jersey with respect to statutory damages, punitive damages, loss of data, and loss of or damage to property.  Lifeline reserves all rights, defenses, and permissible limitations under the laws of New Jersey and under the laws of your state of residence.
  2. Terms Applicable To Canadian Residents.  If you are a Canadian resident, provisions of these Terms which are prohibited under applicable law (which may include the Province of Quebec) shall be severed from these Terms and the remaining terms and conditions herein shall continue in full force and effect.  Without limitation, these Terms shall be amended as follows:
    1. Governing Law.  These Terms shall be governed by the laws of the Province or Territory (and the federal laws of Canada applicable therein) in which you reside.
    2. Disclaimer of Warranties.  THE LAWS OF CERTAIN JURISDICTIONS, INCLUDING THE PROVINCE OF QUEBEC, DO NOT ALLOW THE DISCLAIMER OF CERTAIN REPRESENTATIONS, COVENANTS OR WARRANTIES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE LIMITATIONS IN SECTION 18 ABOVE MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.
    3. Limitation of Liability.  THE LAWS OF CERTAIN JURISDICTIONS, INCLUDING THE PROVINCE OF QUEBEC, DO NOT ALLOW THE LIMITATION OF LIABILITY OR CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE LIMITATIONS IN SECTION 19 ABOVE MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.
    4. Binding Arbitration.  Any provisions in these Terms regarding (a) arbitration (Section 28), and (b) waiver of class actions (Section 28(a)), shall not apply with respect to consumers in Quebec. 
    5. Reservation of Rights.  Lifeline reserves all rights, defenses and permissible limitations under the laws of Canada, including but not limited to the Province of Quebec.
  1. Translations.  The official language of these terms is English.  Any translations of these Terms are provided for your convenience only.   In the event of conflict, the English language version of these Terms controls (unless otherwise required by applicable laws).  It is the express wish of the parties that these Terms and all related documents be drawn up in English. C’est la volonté expresse des parties que la présente convention ainsi que tous les documents qui s’y rattachent soient rédigés en anglais.                                                        
  2. Assignment.  We may assign our rights and delegate our duties under these Terms at any time to any party without notice to you.  You may not assign your rights or delegate your duties under these Terms without our prior written consent.  These Terms inure to the benefit of Lifeline’s successors and assigns.
  3. Entire Agreement.  These Terms, the Privacy Policy, and any terms posted throughout the Site (if any) are the entire agreement between you and Lifeline with respect to your access to and use of the Site and its Content.  In the event of a conflict between these Terms and our Privacy Policy, our Privacy Policy will control.
  4. Waiver.  Lifeline’s failure to enforce any provision of these Terms will not constitute a waiver of that provision or any other provision.  Any waiver of any provision of these Terms will be effective only if in writing and signed by Lifeline.
  5. Severability.  If any provision of these Terms is held invalid, void, or unenforceable, that provision will be severed from the remaining provisions and the remaining provisions will remain in full force and effect.  The headings in these Terms are for convenience only and do not affect the interpretation of these Terms.
  6. Electronic Communications.  These Terms and any other documentation, agreements, notices, or communications between you and Lifeline may be provided to you electronically to the extent permissible by law.  Please print or otherwise save a copy of all documentation, agreements, notices, and other communications for your reference.
  7. Contact Us.  Please direct any questions and concerns regarding these Terms to us at:

Lifeline Christian Mission
921 Eastwind Drive, Suite 104
Westerville, Ohio 43081
614-794-0108
connect@lifeline.org